Information We Collect

We collect various types of information to provide and improve our video editing education services. This includes information you provide directly to us and information we collect automatically through your use of our platform.

Personal Information You Provide

• Contact details including full name, email address, phone number, and mailing address
• Account creation information such as username, password, and profile preferences
• Educational background and professional experience related to video editing
• Payment information including billing addresses and transaction details (processed securely through third-party providers)
• Course enrollment preferences and learning objectives
• Communications with our support team and instructors

Automatically Collected Information

• Device information including IP address, browser type, operating system, and device identifiers
• Usage data such as pages visited, time spent on platform, course progress, and interaction patterns
• Technical information about video playback, download activities, and platform performance
• Location data based on IP address for content delivery optimization
• Cookies and similar tracking technologies for platform functionality and user experience enhancement

How We Use Your Information

Your information enables us to deliver personalized video editing education experiences and maintain platform security. We process your data for legitimate business purposes and to fulfill our educational services.

We may also use your information to send educational content updates, course recommendations, and platform notifications. You can control communication preferences through your account settings at any time.

Information Sharing and Disclosure

We maintain strict controls over who can access your personal information. We do not sell personal data to third parties and only share information when necessary for service delivery or legal compliance.

Service Providers and Partners

• Payment processors for secure transaction handling (Stripe, PayPal)
• Cloud hosting services for platform infrastructure (AWS, Google Cloud)
• Email service providers for course communications and notifications
• Analytics platforms for understanding user engagement and platform performance
• Customer support tools for managing inquiries and technical assistance

Legal and Business Requirements

We may disclose personal information when required by Australian law, legal proceedings, or to protect the rights and safety of our users and platform. This includes cooperation with law enforcement agencies and regulatory bodies when legally obligated.

Data Storage and Security

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices align with industry standards and Australian privacy regulations.

Security Measures

1. Encryption of data in transit and at rest using industry-standard protocols
2. Regular security audits and vulnerability assessments of our systems
3. Access controls limiting employee access to personal information on a need-to-know basis
4. Secure data centers with physical and environmental protections
5. Regular backups and disaster recovery procedures to ensure data integrity
6. Multi-factor authentication for administrative access to systems

Data Retention Periods

We retain personal information for as long as necessary to provide our services and fulfill legal obligations. Account information is typically retained for seven years after account closure. Course progress and educational records may be retained longer to support transcript requests and continuing education verification.

You can request deletion of your personal information at any time, subject to legal retention requirements and legitimate business needs such as fraud prevention and financial record keeping.

Your Privacy Rights

Under Australian Privacy Principles and applicable international privacy laws, you have specific rights regarding your personal information. We provide multiple ways for you to exercise these rights and maintain control over your data.

Access and Correction Rights

• Request access to personal information we hold about you
• Update or correct inaccurate personal information through your account dashboard
• Download a copy of your course progress and educational achievements
• Request explanation of how your information is being used

Data Control and Deletion

• Delete your account and request removal of personal information
• Opt out of marketing communications while maintaining course access
• Restrict processing of your information for specific purposes
• Object to automated decision-making processes

Exercising Your Rights

To exercise any of these rights, contact our privacy team using the information provided below. We will respond to your request within 30 days and may require verification of your identity for security purposes. Some requests may take additional time depending on the complexity and scope of information involved.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your learning experience, remember your preferences, and analyze platform usage. These technologies help us deliver personalized content and improve our video editing courses.

Types of Cookies We Use

1. Essential Cookies: Required for platform functionality, login authentication, and course access
2. Performance Cookies: Help us understand how users interact with courses and identify areas for improvement
3. Functional Cookies: Remember your preferences, progress, and customization settings
4. Analytics Cookies: Provide insights into course effectiveness and user engagement patterns

Managing Cookie Preferences

You can control cookie settings through your browser preferences or our cookie management tool available in your account settings. Please note that disabling certain cookies may affect platform functionality and your learning experience.

We also use web beacons and similar technologies in our email communications to track delivery and engagement with course updates and educational content.

International Data Transfers

As a globally accessible education platform, we may transfer personal information to countries outside Australia for processing and storage. We ensure appropriate safeguards are in place to protect your information during international transfers.

Transfer Safeguards

• Standard contractual clauses approved by relevant data protection authorities
• Adequacy decisions recognizing equivalent privacy protection in destination countries
• Binding corporate rules for transfers within our corporate group
• Certification schemes demonstrating appropriate privacy protections

Countries where your data may be processed include the United States, European Union member states, and Singapore. These locations host our cloud infrastructure, payment processing services, and support operations.

Children's Privacy

Our video editing courses are designed for adult learners and professionals. We do not knowingly collect personal information from children under 13 years of age. If we discover that we have collected information from a child under 13, we will delete it immediately.

For users between 13 and 18 years of age, we require parental consent before creating an account or enrolling in courses. Parents and guardians have the right to review, modify, or delete their child's personal information at any time.

Parental Controls

• Access to their child's account information and course progress
• Control over communication preferences and marketing materials
• Right to request deletion of their child's personal information
• Notification of any changes to data collection practices

Updates to This Privacy Policy

We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. Significant changes will be communicated through email notifications and prominent notices on our platform.

We encourage you to review this policy periodically to stay informed about how we protect your privacy. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

Notification of Changes

• Email notifications for material changes affecting data use or sharing practices
• Platform notifications highlighting key updates and changes
• Archive of previous policy versions available upon request
• Advance notice period for changes that require user action or consent

Continued use of our platform after policy updates constitutes acceptance of the revised terms. If you disagree with changes, you may discontinue using our services and request deletion of your personal information.